What To Do If You Did Not Get Your Catalina Coupons?

Estimated reading time: 4 minutes

What are Catalina coupons? Catalina Coupons Did Not Print? It happens to the best of us. We plan out our shopping list, clip your coupons, and shop. See these step-by-step instructions and learn how to get back the money you earned.

Saving Money By Using Catalina Coupons

Understanding how to use Catalina coupons can be a real money saver. Catalina coupons offer money off on specific products. They can also be used to reduce the price of products that usually are not promoted with coupons, like fresh meat and produce.

It is important to note that Catalina coupons can be store-specific or a manufacturer coupons that can be used in other stores.

What To Do If You Did Not Get Your Catalina Coupons?

You made all your purchases required, you checked out and NO Catalina Coupons printed from that darn machine.

Now, what do you do? Before you panic, make sure you did your math correctly. Catalina Promotions are calculated by shelf pricing and not sale pricing.

This always works out to our benefit.

It is ALSO very IMPORTANT to note, that Catalina Marketing coupons are not provided by the store. The promotions are provided by the manufacturer and are issued through Catalina Marketing. They are the ones who “own” the Catalina coupon machines at checked. The store is not responsible for providing you with those types of coupons.

Some further information

Catalina is owned by private equity firms Berkshire Partners LLC and Hellman & Friedman LLC and was founded in 1983. Catalina Marketing filed for bankruptcy to clean up its debt-plagued balance sheet in 2018.

What are the Catalina Marketing Coupons?

Catalina coupons are coupons produced at the register at check out. Catalina is the brand name of the machine that produces the check-out coupons. These are not the coupons that print out at the end of your recipe.

They are separate coupons. See the image below to get a better understanding.

The coupons are triggered to print when a cashier scans a UPC code from a qualifying product that a shopper is buying. Oftentimes, you will get coupons on previously purchased items or for newer products that may interest you.

What Happens If I Didn’t Get My Catalina Coupons at Checkout?

If the store knows that a particular Catalina machine is not working, they may just reimburse you with cash for your purchase. I have had this happen a few times. However, after checking out You will need to visit your in-store customer service desk and ask.

If the store does not provide a reimbursement you will have to contact Catalina Marketing.

Most importantly it is imperative that you MUST contact them within 24 hours of making your purchase(s). Here is what you are going to need before contacting them (have your receipt handy):

Store Name and Address
Time of Purchase
Product Purchase
Your Name and Address

How to Contact Catalina Marketing

My preferred method of contacting them via e-mail. It is just easier. You may be placed on hold for a long while.

E-Mail: NCSC@catalinamarketing.com
Phone: 1-888-8coupon, option 3

Or Go HERE!! and fill out this form. This is by far the easiest method to utilize. Please note that you will need to upload a picture of your receipt.

How Will I Get Catalina Coupons?

Your Catalina coupon will be issued and delivered to you via snail mail. I have received my coupons in about a week’s time. You can always ask them when you write or call about the delivery time.

Finding out the current Catalina promotions can be found on Inspiring Savings. Scroll over to your favorite grocery store on the main menu and you will see a tab for Catalina promotions.

Most promotions are not widely known.